|
What
is BlackBerry?
BlackBerry uses push-based
technology (software that automates the delivery of
information to users) to deliver wireless synchronisation
automatically between a handheld device and your mailbox,
calendar and address book. The handheld device can also double
as a mobile phone. See www.blackberry.com/
for more detailed information.
There are two versions of the
BlackBerry System:
- The Enterprise Version,
which provides fully synchronised email, calendar and
contacts with your Outlook in the office.
The synchronisation occurs wirelessly, anywhere in the
world where a GPRS signal is available.
You can send/receive email from youraddress@yourdomain.co.uk with this system.
This system requires a Blackberry Entertprise Server at
your site.
- The Web Client
(Internet Only) Version, which can send/receive email
only.
It does NOT synchronise with your Outlook wirelessly.
Email Received on this kind of blackberry will be for namegivenbyphonecompany@vodaphone.co.uk for example.
Email sent from this kind of Blackberry will come
from namegivenbyphonecompany@vodaphone.co.uk for example.
Currently, most email accounts which are bundled with Web
Client Blackberrys are restricted to 10MB.
This system does not require a Blackberry Enterprise
Server.
BlackBerry FAQs
Does
SystemSense Support Blackberrys?
Though we do not currently
supply Blackberry Enterprise Server or Blackberry Handsets, we
do support them
for software Maintenance and Administration. Supported Devices
will be added to your Support Contract.
Setup problems, synchronisation issues, handset upgrade
issues, integration issues,
supplier liason etc., is supported by our engineers.
What
is "push technology"?
A data distribution
technology in which selected data is automatically delivered
into the user's computer at prescribed intervals or based on
some event that occurs.
Contrast with "pull
technology," in which the user specifically asks for
something by performing a search or requesting an existing
report, video or other data type. Browsing the web is an
example of the pull model.
Find out more at www.techweb.com/encyclopedia/
Is
the Blackberry Enterprise System compatible with Microsoft
Small Business Server?
Yes – there is a Small
Business Server version of BlackBerry Enterprise Server.
Can
I use my BlackBerry when travelling abroad?
Yes – the BlackBerry is
enabled by default to work as both mobile phone and email
device when travelling abroad, so long as there is a GPRS
signal.
Can
I read my emails when I’m out of radio coverage?
The BlackBerry works by
retaining only the information it needs to provide you with a
list of messages. The main content is only loaded when you try
to open a message. For short messages it may be possible to
see the full content, but the chances are you won’t be able
to get this information.
While your BlackBerry is out
of contact with the GPRS signal the wireless synchronisation
will not work, so you will not receive notifications of new
messages or get new appointments in your calendar.
Can
I receive attachments on my BlackBerry?
Yes – simple attachments
such as .doc .txt .xls .pdf can be displayed, but the
functionality is very limited when compared with a Palm or
Pocket PC device. As the screen size is small it may be
difficult to read the content of certain attachments.
Can
I print from my BlackBerry?
No.
Does
the BlackBerry have Bluetooth capabilities?
Yes.
Can
I use my BlackBerry in the car?
Yes via Bluetooth car kits in
your vehicle.
Can
I access the world wide web on my BlackBerry?
Yes. There is a built-in
browser on the BlackBerry. Generally most pages can be
displayed satisfactorily, but due to the small screen size the
layout can be severely affected. Pages with active or scripted
content may not offer full functionality. Javascript is not
supported.
|
